Welcome to Welfare MAP

Find help with welfare benefits and how they are changing.

Frequently Asked Questions

1. I would like advice on benefits
• I need help to make a claim
• My claim has been refused and I want to appeal
• I’ve been sanctioned and lost some of my benefits
• I want to know if I’m missing out on benefits.
• I want to use an online benefits calculator
• I want help to find out what benefits I’m entitled to
2. I would like help with money worries
• I want to manage my money better
• I want to talk to someone about budgeting
• I want to budget myself
• I need advice with my debts
• Get online and telephone advice
• I want help from a local adviser
• I’m thinking about a payday loan
• A credit union may be a better option
• Get online advice from the Money Advice Service
• I want help from a local adviser
• I want advice on benefits
3. I want to find a job or improve my skills
4. I’m having difficulty paying my rent
• I need help to pay my rent
• I want to move to a smaller house to avoid the bedroom tax
• I’m at risk of eviction
• I want advice on benefits
• I want help with money worries
5. I need emergency help
• I need a crisis loan or help to adjust to a change in my life
• I need food or other essentials
• I’m at risk of eviction
6. I would like help with computer skills or getting online
7. I would like help with heating and fuel bills
8. My health or other problem is causing money worries